Maximise customer experience and satisfaction

Fully integrated access control app aimed at improving customer satisfaction, retention and attraction.

Customer App and Dashboard

Give your customers the easiest possible access to their belongings, as well as a connection to your products and services. Our customer app and dashboard helps them find self storage units and merchandise—and even share access to their booking.

Contactless Access Control

Contactless Access Control

Your customers can open their storage units from anywhere! The customer app also provides your customers peace of mind with activity logs and snapshots, taken every time their unit is opened or closed.

Share Access

Share Access

Customers can provide temporary access to their storage unit to friends and family at the tap of a button. Cutting – and losing – spare keys is now a thing of the past.

Activity and Notifications

Activity and Notifications

Your customers can enjoy peace of mind with a full, dated list of all actions taken at their storage unit, complete with a snapshot showing what was happening at the time of opening or closing.


How do customers access the app?

The StorAxxS app can be downloaded for free on both the App Store for iPhones, and the Google Play Store for Android devices. The Customer Dashboard can be reached simply through a web browser! 

Will my customers data be secure?

Absolutely! The StorAxxS platform uses industry-leading secure communications between all of its devices – the Hub, the Lock and Unit Controllers, the Pinpads – we’ve got it all locked down. Our servers sit in sunny Sydney, on the east coast of Australia, and all of the code, software and firmware is written right here in Brisbane! We don’t even store your payment or identification details. We keep a randomised token on-hand to confirm that it’s you, while the world-class security afforded by our partners Stripe and Verifi make sure nobody sees your personally identifiable information.

What if a customers phone is broken, and needs to access their unit?

Not a problem, they can either use the onsite pin pad or get in touch with the onsite staff, and they can open and close units from the administration dashboard.

What measures are in place to protect my customers belongings?

It starts where all good security should – with a strong lock. The Actuator Lock retracts upon opening, and automatically re-locks a few seconds after opening, meaning your customers will never have to wonder if they remembered to lock the door ever again. Beyond the lock, inside the unit, the Unit Controller has a bright ambient light and camera, which takes a snapshot whenever it detects a door unlock, open or close. Finally, if movement is detected inside when the door is closed, or the system detects that the door is open when it shouldn’t be, the customer and the facility management are both sent an alarm alert immediately.

Can customers share access to their self storage unit?

With the StorAxxS app, customers can share access to anyone you want, for as long as they want, and revoke it any time they want. They simply download the StorAxxS app on their mobile device, create an account, and the unit will automatically show in their access list once their access is enabled. Of course, the customer will continue to receive snapshots and activity logs every time a door is opened or closed.

What is the difference between the StorAxxS app and Customer Dashboard?

The Customer Dashboard can be accessed from any web browser, and is used to manage customer  accounts – change your password, update payment details, or review shared access. The StorAxxS app can be downloaded from your favourite app store, and includes the Customer Dashboard’s account-based functionality, as well as providing all access control functions. 

100% Integrated. Proudly designed, developed & supported in Australia.

Need more information on our comprehensive access control and management solution? Get in touch.

Automate your self storage business with Australia’s most advanced access control solution.

© 2024 StorAxxS®. Powered by AxxS™. All Rights Reserved.

  • Products
  • About
  • Contact